If we receive the completed documents from your group later than usual to set your utilities account up, there could be delays to your internet being installed based on engineer availability.

We understand that an internet connection is really important, so we’ll be working hard in the background to ensure that your installation date is confirmed as soon as possible, by chasing this up with your internet provider regularly. We’ll request for the installation to be booked in at the earliest available date and we'll let your group know as soon as this has been confirmed by your internet provider.