Plusnet


If you’re having issues with your Plusnet connection, rest assured that you have access to the Plusnet technical support team 24/7 who will be able to help you with any issues regarding your connection. You can contact Plusnet by calling 0330 8220266 and selecting the option for ‘Plusnet technical support’. You will just need your Plusnet username and password which was sent to your group on an email at the start of your utility contract. Don’t worry if you can’t find these details, simply get in touch and we can get this resent to you.  


Virgin Media


If you’re having issues with your Virgin Media connection, rest assured that you have access to the Virgin Media Business support team, who will be able to help you with any issues regarding your connection. You can call the Virgin Media Business helpline by calling 0330 8220266 and selecting the option for "Virgin Technical Support". You will just need the company name which is ‘UniHomes and Bills Ltd’, your property postcode and the MAC Address which you'll find on a label on your router.