We’ll request meter readings for your utilities account every 3 months throughout your contract, including when you move in and out just so that we can ensure that the usage isn’t negligent. These are also required to provide to the energy supplier. You can view our article ‘Do I need to monitor my energy usage’ for more information on your usage.


If you’re unsure on where your meters are located, the gas meter is normally located outside of the property or under the stairs/cellar and electricity meters are usually located in the basement/cellar or in a cupboard in your property. If you’re still unsure, you can ask your Letting Agent and they should be able to confirm exactly where your meters are located.