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UniHomes Help Centre
How do I contact technical support?
My internet has stopped working
I don’t have the correct sockets
The internet speed is too slow
What are the speeds of the standard internet included?
What are the speeds of the faster internet option?
Can I upgrade later on?
My property doesn't offer fibre
When will my internet be installed?
I want to change my installation date
Can I get my installation any earlier?
Do I need to be in for the installation?
I missed my router delivery
I’m not sure when I will be available for the installation
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I want to upgrade before my contract has started
I want to upgrade during my contract
When will my upgrade be activated?
Does an engineer need to come for the activation?
I want to switch provider
My property doesn’t offer fibre