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  2. Billing & Payments

Billing & Payments

Setting up your Direct Debit

  • When will my payments be collected?
  • I don't have a UK bank account
  • My Direct Debit hasn't been set up correctly
  • I want to change my bank account
  • I want to change my payment date
  • How is the Direct Debit form linked to my account?
See all 10 articles

Your Direct Debit Payments

  • How do you calculate my monthly cost?
  • Will my payment amount change throughout the year?
  • I want a breakdown of the cost
  • I have had an additional payment collected

Late Payments

  • Why has my payment failed?
  • Will you attempt to take my payment again?
  • I can't afford to pay this month
  • I've been charged £12.00
  • Can you take my payment from a different bank account?
  • I'd like to pay on a different date
See all 7 articles
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