If you’re having issues with your Plusnet connection, rest assured that you have access to the Plusnet technical support team 24/7 who will be able to help you with any issues regarding your connection. You can contact Plusnet by calling 0330 8220266 and selecting the option for ‘Plusnet technical support’. You will just need your Plusnet username and password which was sent to your group on an email at the start of your utility contract. Don’t worry if you can’t find these details, simply get in touch and we can get this resent to you.
If you’re having issues with your Virgin Media connection, rest assured that you have access to the Virgin Media Business support team, who will be able to help you with any issues regarding your connection. You can call the Virgin Media Business helpline on 0800 0520800 Monday-Friday between 8am-6pm (excluding bank holidays), simply press option 3 and then option 2 for data faults when calling them.
You may be asked for your company name which is ‘UniHomes and Bills Ltd’, your property postcode and your broadband product which is ‘Voom 1’. They should then be able to access your account and help with your connection in no time.